At least one Alert Station is required to be in the Pool area in proximity to the lifeguards. This station should be placed as high as feasible on the wall (at least 5 feet, hopefully higher). The reason is to create optimal line of site connections to all wearables without interference, and to create direct visibility into the water especially near the edges of the pool. The other reason is to mitigate the risk of members accidentally or intentionally messing with the system. Secondary Alert Stations (for example, at the Front Desk / Welcome Center) should be placed so they are most visible and audible to staff that need to be alerted to emergency situations.

Yes, this can be done by a Rescue administrator at rescuealert.io.

Yes, this can be done by a Rescue administrator at rescuealert.io.

Yes, this can be done by a Rescue administrator at rescuealert.io.

Whenever you resolve an emergency in PunchAlert, the base stations will automatically be reset to Standard (white-lights) ready mode. Alternative, if the base station was offline when the Emergency was resolved, you can reset the base station manually from the rescuealert.io dashboard by clicking the button "Cancel Test Alert."

You can do this as an administrator from the recuealert.io dashboard. Click on the device f(x) icon and click "Test Alert"

Check the RescueAlert.io dashboard and you will see which base stations are online as well as which buttons are online and connected to each base station. Buttons can be connected to more than one base station at a time, and that is a good thing, not a potential concern. Offline (and yet assigned) devices will be displayed at the bottom of the Device page as well. Finally, notifications can be set up (in Monitoring page) to individuals that require to be aware of when the base stations are offline, buttons out of range, low battery, and other system information of note that may change over time.

This is critical. Fall alerts are an important mechanism for capturing situations where a lifeguards jumps or falls into water and quickly gets to a depth that is out of range without resurfacing. Although the water alert will activate in such a scenario, there are times where the water signal from the button will not reach the base station. The fall alert algorithm checks to see (from the accelerometer) if a possible drop has occurred, and if so the button begins actively communicating with the base station multiple times per second until the drop probability goes back to 0% or the button loses a signal. The loss of signal in this algorithm implies a potential water event and an emergency will be declared with the category Rescue - Fall.

At the bottom of the button, there are 4 primary colors uses. White is for a heartbeat which occur every 15 seconds. Yellow is for a drop event which is when the button calculates a 20% probability (or higher) of falling. Blue is when the water sensor activates. Red is when the button is pressed. At the top of the button (just under the actual Red button), you will notice blinking when it is actively charging on the charging port (though not when fully charged) or when the button is pressed.

White means it is in Standard, ready mode. Red means the button has been pressed or an emergency has been remotely declared (from the app or another base station) Blue mean a water or fall alert has been declared.

Any user set up in the RescueAlert.io dashboard with the role UL1 / Internal Responder. These users should download the PunchAlert mobile application to get notifications, communicate with each other during incidents, call 911 if necessary, and resolve emergencies which will also reset the base stations.

The base station also has an active cellular connection and this should automatically activate (and notify admins) if the Ethernet connection is unavailable.

The base station has a backup battery which should run for several hours until you are able to regain power to your location.

Generally, they should last 1-3 days before the battery will die. Notifications are sent to admins when the battery gets low. We recommend nightly charging of all wearables.

30 Watts

The base station communicates over port 443 via TLS 1.2. To ensure proper communications, we recommend the following: 1. If the organization is using DHCP to hand out IP addresses, make sure the base station IP address has a DHCP reservation (so it receives the same local IP address). 2. Network traffic is allowed over port 443 (if the base stations are segmented by VLANs then make sure traffic si allowed over 443 for each VLAN that a base station is in). 3. The following domains need to whitelisted: punchalert.com, rescuealert.io and particle.io. If domain whitelisting is not available, please contact us and we will provide a list of IP addresses to whitelist. If you are still expereincing online/offline issues with the base station(s), please send an email to support@punchalert.com so we can work with the local IT staff to address the local network issues.