How To manage my 911+ subscription

911+ Customer Portal

To begin, open a web browser and go to https://911plus.io and login with your PunchAlert credentials.

Once logged in, the landing page has links to four different sections: All Subscriptions, Registered Emergency Contacts, Usage Reports and Charts and Subscription Billing.

All Subscriptions

This section shows a list of all valid 911+ subscriptions that are attributed to your PunchAlert account; from the list you can view the details of each subscription to ensure everything is setup properly.

Registered Emergency Contacts

Each 911+ subscription includes up to 5 emergency contacts that will be notified in the event you use 911+ to call emergency services. This section allows for the management of that contact list.

Usage Reports

Call history for both test and real calls, is reflected in this section. In the event you do call 911, a recording is available in most cases for your own records.

Subscription Billing

The subscription billing section lists all of your subscriptions, and depending on how the subscription was purchased, you can update or cancel your subscription.